The elegant, modern hotel offers 5 floors with a total of 1020 rooms and guests have access to the 50 hectares of beautiful tropical gardens that surround the hotel as well as to the impressive reception pavilion. Amongst the facilities count a foyer with a 24-hour reception desk, various shops, a hairdresser´s salon, 6 bars, an open-air nightclub, a large theatre, 2 buffet restaurants and 2 air-conditioned à la carte restaurants (offering Spanish and Mexican cuisine) as well as a beachside restaurant. Guests may additionally make use of the public Internet terminal, room laundry and medical services, the child-care service (kids´ club for those aged 4 to 10 years of age), a babysitting service (for an additional fee) as well as a car park and a garage.
The exclusive rooms each come with a bathroom with a shower, a hairdryer, a direct dial telephone, satellite/ cable TV, Internet access, a kettle, a minibar/ fridge stocked with water and soft drinks (inclusive), a ceiling fan, air conditioning and a hire safe. Each of the elegantly decorated rooms comes with a balcony or a terrace.
Guests may make use of the sprawling tropical gardens that feature and fantastical pool complex with 2 freshwater swimming pools as well as 2 Jacuzzis and a children´s area, terraces and 2 pool/ snack bars. Sun loungers and a towel service at the pool and the beach are included in the price and there is also a pleasant sun terrace, a sauna, a steam bath, a massage service as well as various spa treatments on offer in the massage and spa area as well as in the beauty salon (additional fees apply). Various water sports are on offer on the beach including kayaking, windsurfing, diving, water skiing, catamaran sailing, sailing and pedalo (fees apply). Sports enthusiasts may play tennis (5 courts with floodlighting available on payment of an additional fee), table tennis, minigolf, golf (9-hole course in Puerto Aventuras, some 2 km from the hotel), darts, beach volleyball, water ball, or water polo as well as pay a visit to the in-house gym, the pitch and putt area and the multi-purpose sports pitch. It is possible to try out aerobics and horse riding (charges apply) and a seasonal entertainment programme for guests both young and old rounds off the offerings.
Our team is 24/7 at your service to help you with your booking issues or answer any related questions.